Only store credit is offered if you have changed your mind about the product, made an incorrect choice, or failed to verify and accurately provide information when placing an Order. You may be entitled to a credit, provided you return the item to us within 7 days of your order being dispatched. The item must be returned to us in brand new condition, with the packaging and item being exactly as it was when you received it. Return postage is at your expense. We will issue you a Credit Voucher to the value of the item, once the item is returned.
All products should be returned to the following address: Casa Pagoda, 2 Sukhumvit Soi 45, Klongton Nua, Wattana Bangkok.
Our one-week return policy does not apply to items ordered to your specifications e.g. custom-made, pre-ordered furniture.